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For our branch in Rozenburg, Netherlands, we are hiring a
WAREHOUSE MANAGER
At Ferrari, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
DUTIES & RESPONSIBILITIES:
As a warehouse Manager, you’ll lead, mentor and manage a team of supervisors and warehouse personnel. You’ll work in a fast-paced and supportive warehouse environment.
You’ll report to the Site’s Leadership. The roles requires sensible interaction with Ferrari’s existing and new clients, manage flexible shift timetables, work to improve processes, and set performance targets.
You will oversee several important areas that are critical to keeping our operations running smoothly. We’ll count on your skills and years of experience to be a champion of our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and Ferrari.
A day in the life of:
• Demonstrate ownership, technical acumen, establish procedures for maintaining standard work on operations, quality and safety to constantly hit daily/monthly/yearly objectives
• Responsible for 360 operations of the warehouse from inbound, stock management, outbound
• Communicate with customers, local and cross functional team members to ensure customer commitments are met
• Create and report KPI using existing tools on daily operations to clients
• Presenting operational metrics regularly to the senior leadership team
• Analyze, dive deep daily operations data with root causing and put in place short and long term actions closing gaps between performance and goals
• Provide guidance, mentor, develop supervisors and Warehouse personnel
• Make recommendations on programs to improve operations with a high focus on continuous improvement
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Safety and Health Administration and other local pertinent standards/regulations
REQUIRED SKILLS, EXPERIENCES AND KNOWLEDGE:
• Strong leadership acumen, ability to navigate in ambiguity and propose solutions to the Site Leadership by thinking outside the box
• Strong people management skills, ability to lead big teams with clear, precise and concise communication
• 7 years of relevant work experience with 4 years of managerial/supervisory experience
• Strong Microsoft Office (Word, Excel, and Outlook) skills and ability to learn new tools rapidly
• Availability to work on a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
• Bachelor's/Master’s degree in Supply chain and Logistics or a related field
• Preferable experience in an AS400, SAP and other WMS/TMS environment
• Lean, Six Sigma and Continuous Process Improvement knowledge and experience
• Experience in warehousing or Third-Party Logistics (3PL)
• Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments
• Strong problem-solving techniques and statistical analysis skills
• English Fluency and preferably Italian communications skills is advantageous
AT FERRARI GROUP, WE BUILD RELATIONSHIPS
Ferrari Group is an equal opportunity employer. Ferrari Group does not discriminate on the basis of race/color/religion/sex/national/origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Ferrari Group is a market leader in international freight forwarding and logistics solutions for jewelry and luxury goods, with operations in over 50 countries.
Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs.
If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.
Per la nostra sede di CALDERARA DI RENO (BOLOGNA), stiamo selezionando una figura di:
GUARDIA GIURATA ARMATA
La posizione include i seguenti compiti:
- Gestione, con autonomia crescente, delle attività legate al trasporto merce
- Supporto gestione richieste clienti
La figura verrà inserita nell’esistente team Crew.
Caratteristiche ricercate:
- Conoscenza lingue: conoscenza base Inglese
- Esperienze lavorative: esperienza anche minima nella mansione presso Istituti di Vigilanza e Titoli in corso di Validità come Guardia Giurata
- Titolo di studio: Diploma
- Patenti: Patente B, gradita ma non indispensabile C
Siamo alla ricerca di una persona dinamica, disponibile a lavorare su turni con flessibilità oraria, ottima attitudine all’apprendimento e in grado di lavorare in modo collaborativo con il team attualmente in essere. L’ambiente di lavoro è stimolante e vivace.
La selezione è rivolta a candidati dell’uno e dell’altro sesso ai sensi del D. Lgs. 198/2006. Tutte le candidature devono essere accompagnate dalla autorizzazione al trattamento dei dati personali e saranno gestite ai sensi del D.Lgs 196/03. AT FERRARI GROUP, WE BUILD RELATIONSHIPS Ferrari Group the one-stop service provider in international freight forwarding and logistics solutions for jewelry and luxury goods. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application. Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.- Plan and manage inbound shipments according to customers’ needs
- Prepare and submit customs documentation, including import declarations, import CITES
- Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise
- Support other members of the import team as needed to ensure smooth operations
- Update shipping files
- Liaise with airlines / airport handlers in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports
- Ensure all quality controls procedures are updated and adhered to
- 2 years previous experience in import freight forwarding / logistics is a must, preferably specialised in the movement of high value goods
- Knowledge of different types of imports is required (eg: bonded warehouse, IPR, TIB, etc)
- Possess a positive and professional customer focus and can-do attitude
- Good organisational skills with the ability to meet deadlines
- Works well under pressure and is able to multitask in a fast paced setting
- Knowledge of customs regulations and import procedures required
- Knowledge of AS400/SAP/MS Office is preferable
- Knowledge of CDS for customs purposes is required
- English language required
- Italian / French language is preferable
- No criminal convictions – subject to full DBS check
- Full time, permanent contract
- Competitive Salary
- 100% office based
- 22 Days holiday / calendar year + Bank holidays
- Plan and manage air freight shipments according to customer needs
- Issue MAWB & HAWB
- Prepare and submit customs documentation, including export declarations, export licenses and CITES
- Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise
- Support other members of the export team as needed to ensure smooth operations
- Update shipping files
- Liaise with airlines in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports
- Ensure all quality controls procedures are updated and adhered to
- 2 years previous experience in freight forwarding / logistics is a must, preferably specialised in the movement of high value goods
- Possess a positive and professional customer focus and can-do attitude
- Good organisational skills with the ability to meet deadlines
- Works well under pressure and is able to multitask in a fast paced setting
- Knowledge of customs regulations and export procedures required
- Knowledge of AS400/SAP/MS Office is preferable
- Knowledge of CDS for customs purposes is desirable
- English language required
- Italian / French language is preferable
- No criminal convictions – subject to full DBS check
- Full time, permanent contract
- Competitive Salary
- 100% office based
- 22 Days holiday / calendar year + Bank holidays
- Manage customer enquiries and ensure smooth operations
- Handle incoming calls, emails and other correspondence from clients, addressing their concerns, and providing accurate and professional support
- Coordinate with other departments and branches to ensure timely delivery of shipments
- Investigate and resolve customer complaints or issues in a timely and professional manner
- Assist in maintaining customer satisfaction by conducting follow-ups with clients after their shipments have been delivered
- Ensure all quality controls procedures are updated and adhered to
- Go above and beyond to maintain the high standards of our company
- Previous experience in freight forwarding / logistics is a necessary requirement
- Excellent communication skills, a positive attitude and a commitment to delivering outstanding service
- Strong problem-solving skills
- Meticulous attention to detail
- Good understanding of Incoterms®
- Good organisational skills with the ability to meet tight deadlines
- Works well under pressure and is able to multitask in a fast paced setting
- Previous knowledge of AS400 preferable
- English language required
- Italian / French language is preferable
- No criminal convictions – subject to full DBS check
- Full time, permanent contract
- Competitive Salary
- Hybrid option available following the satisfactory probationary period
- Pension
- 22 Days holiday / calendar year
- Sviluppo, test e manutenzione di API REST e RPC per la costruzione del back-end applicativo (con relativo interfacciamento con il team di sviluppo front-end) e delle interfacce con altri sistemi (interni ed esterni)
- Sviluppo, test e manutenzione di applicazioni legacy in modalità full-stack
- Sviluppo, test e manutenzione di script costituenti un ampio e variegato parco di scheduled jobs
- Interfacciamento con il team di supporto all’utente (interno ed esterno) per la presa in carico e la risoluzione delle issue sulle applicazioni di competenza
- Ottima conoscenza del linguaggio PHP paradigma OOP (7.x - 8.x) con particolare attenzione ai design patterns, ai principi SOLID ed, in generale, alle best practices
- Buona conoscenza di Javascript, HTML e CSS
- Buona conoscenza di SQL e dei principali DB relazionali (MySql, SQL Server, …)
- Buona conoscenza di sistemi Linux/LAMP
- Esperienza in integrazioni con API REST/SOAP
- Utilizzo di Git come sistema di versioning
- Utilizzo di Docker
- Capacità di lavorare in gruppo
- Ottima conoscenza della lingua inglese
- Ottime doti di problem solving
- Autonomia in ambito lavorativo, capacità di produrre stime, analisi e rispettare delivery deadlines
- Curiosità e scrupolosità
- Esperienza pregressa in progetti basati su framework Laminas o altri framework MVC in PH
- Conoscenza di sistemi IBM iSeries/AS400
- Conoscenza di sistemi e toolchain di CI/CD
- Conoscenza di linguaggi di programmazione per sviluppo di applicazioni mobile (Flutter)
- Conoscenza di database NoSql (MongoDB)
- Monitoring and driving of operational process efficiency & quality in defined areas
- Analyze operational processes in view of improving efficiencies
- Develop process controls and quality gates in order to ensure process adherence, customer/carrier satisfaction and to enforce the global application of process standards
- Measure performance and communicate process performance to management
- Suggest process efficiencies & quality improvement initiatives
- Facilitate super-user forums in order to identify potential for process/systems improvements and manage subsequent implementations
- Development of operational directives & process standards, e.g. manuals, Standard Operating Procedures, global calculation standards, global reporting standards, global forms etc.
- Implement training concept on processes standards locally in coordination with Corporate Personnel Development
- Define operational system requirements in order to ensure the deployment of latest IT solutions and a high degree of process automation in cooperation with IT and the business
- Apprenticeship in freight forwarding or bachelor degree in Economics or Transport Logistics Management
- First operational experience in international freight forwarding (air & sea freight), transport & global trade &/or in consultancy company specialized in transportation &/or software house developing transportation ERP’s
- Can prove a high operational process expertise and financial acumen, deeply analytical work approach and affinity toward IT solutions
- Autonomous, structured and pro-active working style
- Actively listens to and understands others’ needs and includes them when finding solutions; constructively interacts in cross-functional teams
- Positive attitude towards challenges and can turn ideas into actions
- Excellent user knowledge of software and IT systems
- Excellent English/French language skills (Italian a plus)
- Management, with increasing autonomy, of Import shipments
- Contact with airlines for resolving shipping problems
- Contacts with Group branches for all communications relating to shipments in progress
- Entry of goods data and issuing of shipping documents (Utilizing AS400)
- Contact with local customers to define and organize the shipment in progress
- Language: The candidates must be fluent in English to communicate effectively with USA clients and government agencies. Fluency in Italian is prefered as the key role of the position is to handle shipments and consolidations coming from Italy. Communicating with clients and offices who only speak Italian. A third language is appreciated, preferably Spanish.
- Work experience: Previous (even short) experience in the shipping field is welcome, interest in the sector and related technicalities is essential.
- Educational qualification: High School Diploma; Degree in Economics and Commerce, Logistics and Transport, Law and Corporate Finance is welcome
- Computer skills: previous experience on AS400 systems and knowledge of MS Office (Outlook, Excel) and the Google Workspace suite is appreciated