Job Archives
For our branch in Dubai, UAE we are hiring a
Logistics Customer Services Specialist
Ferrari Logistics Middle East FZE is seeking a Logistics Customer Service Specialist to oversee seamless operational workflows across Ferrari Network Offices and partner agents. The role involves coordinating logistics operations, supporting regional projects, and ensuring top-tier service delivery for both internal and external stakeholders. The ideal candidate will bring a balance of analytical skills, operational expertise, and strong stakeholder management.
Key Responsibilities
- Act as the main liaison between Ferrari Network Offices, agents and stakeholders to ensure effective communication
- Manage and follow up on rates, billing, and invoicing with agents to ensure accuracy and timeliness
- Support planning, coordination, and execution of regional brand events, luxury shows, and special projects
- Provide operational reporting, performance analysis, and recommendations for process improvements
- Ensure consistent service quality and client satisfaction across logistics operations
- Conduct data analysis and provide actionable insights to optimize workflows and enhance efficiency
- Collaborate with internal teams and external partners to resolve operational challenges promptly.
Requirements
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field
- 3–5 years of professional experience in logistics, operations, or supply chain management
- Language: English (must) plus French (preferred) or Italian (preferred)
- Strong analytical, problem-solving, and reporting skills
- Proven ability to manage diverse stakeholders and maintain excellent client relations
- Excellent communication skills in English (Arabic is an advantage)
- Flexibility to travel within the region as required.
If you’re ready to take on this exciting challenge, apply now or share with your network!
AT FERRARI GROUP, WE BUILD RELATIONSHIPS
Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.
Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For our branch in Rozenburg (Amsterdam), The Netherlands, we are hiring a
Shipping & Customs Manager
Are you an experienced airfreight professional looking for your next challenge? We are a leading freight forwarder specializing in the international transport of high-value goods, including jewelry and watches, and we're searching for a Shipping & Customs Manager to lead our Amsterdam operations.
About the Role
This is a unique opportunity to reorganize and optimize our shipping department, overseeing import/export operations and managing a team of 10-15 logistics professionals. You’ll also play a key role in coordinating ground transportation and ensuring seamless
movement of our shipments.
In 2025, we will establish our own customs clearance division, and the selected candidate will be responsible for setting up and managing this new function.
What We’re Looking For
- Proven experience in airfreight logistics
- Background in a well-established organization in the Netherlands
- Previous leadership experience as a shipping department manager or similar role
- Strong knowledge of import/export regulations and ground transportation
- Hands-on approach with a strategic mindset
Why Join Us?
- Work in a dynamic, high-value logistics sector
- Lead a key operational transformation
- Be part of an ambitious, growing team
If you’re ready to take on this exciting challenge, apply now or share with your network!
AT FERRARI GROUP, WE BUILD RELATIONSHIPS
Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.
Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Per la nostra sede di Alessandria (AL) stiamo selezionando una figura di:
Analista Antiriciclaggio (AML Specialist)
La posizione include i seguenti compiti:
- Monitorare le attività aziendali per identificare operazioni sospette legate al riciclaggio, traffico illecito o frodi doganali.
- Effettuare verifiche di due diligence sui clienti (KYC – Know Your Customer) e partner commerciali, anche esteri.
- Gestire e aggiornare la documentazione AML secondo la normativa vigente (D.Lgs. 231/2007).
- Collaborare con le funzioni interne (spedizioni internazionali, legale, IT) per identificare e mitigare i rischi legati ad attività sospette.
- Preparare eventuali segnalazioni all’UIF e assistere nelle verifiche ispettive.
- Supportare la formazione del personale operativo su tematiche antiriciclaggio e segnalazione sospetti.
Requisiti preferenziali
- Laurea in Giurisprudenza, Economia, Scienze Politiche o affini.
- Esperienza pregressa (almeno 2-3 anni) in ambito AML, compliance o controllo interno, preferibilmente in aziende strutturate (logistica, trasporti, dogane, spedizionieri, ecc.).
- Buona conoscenza della normativa italiana in materia di antiriciclaggio e del sistema delle segnalazioni UIF.
- Ottima capacità di analisi, gestione documentale e attenzione al dettaglio.
- Conoscenza della lingua inglese (livello almeno B2), soprattutto per l’analisi di clienti esteri.
Che cosa offriamo
- Inserimento in un contesto dinamico e internazionale.
- Formazione continua in materia di compliance e antiriciclaggio.
- Ambiente collaborativo
- Pacchetto retributivo commisurato all’esperienza
Pari opportunità
Ferrari S.p.A., è un’azienda internazionale che garantisce pari opportunità ai sensi del D.Lgs. 198/2006. La selezione del personale si basa esclusivamente sulle competenze, esperienze e merito, nel rispetto della diversità e dell’inclusione.
Tutela della privacy
Ferrari tutela la riservatezza e la sicurezza dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR). Per maggiori informazioni sul trattamento dei dati dei candidati, è possibile consultare l’informativa privacy disponibile sulla nostra pagina web
https://www.ferrarigroup.net/privacy-career/.
IN FERRARI GROUP, COSTRUIAMO RELAZIONI
Ferrari Group è il market leader nelle soluzioni “one-stop” per spedizioni e logistica per gioielli e beni di lusso, con attività in tutto il mondo. In Ferrari Group crediamo fermamente che la chiave per conquistare il cuore dei clienti risieda nell'"aggiungere valore": l'azienda pone un'enfasi molto forte su un servizio di alta qualità, flessibilità, puntualità e reattività, con soluzioni su misura per le esigenze dei clienti.
Se possedete le competenze di cui abbiamo bisogno e siete interessati a scoprire perché Ferrari Group si distingue davvero dagli altri, non vediamo l'ora di ricevere la vostra candidatura.
Ferrari è un datore di lavoro che offre pari opportunità e si impegna per la diversità e l'inclusione sul posto di lavoro. Proibiamo qualsiasi tipo di discriminazione e molestia basata su razza, colore, sesso, religione, orientamento sessuale, origine nazionale, disabilità, informazioni genetiche, gravidanza o qualsiasi altra caratteristica protetta come delineato dalle leggi. Ferrari prende decisioni di assunzione basandosi esclusivamente su qualifiche, merito ed esigenze aziendali del momento.
Per la nostra sede di Roma Fiumicino (RM) stiamo selezionando una figura di:
OPERATORE LOGISTICO
La posizione include i seguenti compiti:
- Ricezione merci: accoglienza mezzi, verifica documenti di trasporto, controllo integrità colli e gestione di eventuali non conformità.
- Stoccaggio: Smistamento e sistemazione della merce in magazzino, anche tramite carrelli elevatori e attrezzature dedicate.
- Picking & packing: Prelievo e preparazione articoli per la spedizione con imballaggio adeguato
- Spedizioni: Organizzazione degli ordini in uscita, verifica articoli e tempistiche di carico
- Documentazione: Gestione di bolle, fatture, ordini di consegna e altri documenti logistici
- Inventario: Monitoraggio e aggiornamento scorte tramite controlli periodici
- Trasferte: Disponibilità a viaggi nazionali ed esteri per servizi hand carry
- Turni: Disponibilità al lavoro notturno e festivo secondo esigenze operative
Requisiti essenziali:
- Diploma di scuola superiore.
- Ottima conoscenza della lingua inglese (livello C1) e buona conoscenza del francese (almeno livello B2).
- Capacità di organizzare, pianificare e gestire le attività del magazzino secondo le priorità operative.
- Conoscenza dei sistemi WMS e dei principali software gestionali per la logistica.
- Dimestichezza con scanner, lettori barcode e dispositivi informatici per la tracciabilità dei prodotti.
Requisiti graditi:
- Patentino per carrelli elevatori in corso di validità.
- Ottime capacità comunicative e relazionali.
- Attitudine al problem solving e alla gestione degli imprevisti.
- Buona organizzazione, gestione del tempo e rispetto delle scadenze.
- Precisione, attenzione al dettaglio, puntualità e affidabilità.
Benefit:
- Buoni pasto
- Formazione continua su processi logistici, sicurezza e sistemi informatici.
- Ambiente di lavoro strutturato, stimolante e orientato al miglioramento continuo.
Pari opportunità
Ferrari S.p.A., è un’azienda internazionale che garantisce pari opportunità ai sensi del D.Lgs.
198/2006. La selezione del personale si basa esclusivamente sulle competenze, esperienze e
merito, nel rispetto della diversità e dell’inclusione.
Tutela della privacy
Ferrari tutela la riservatezza e la sicurezza dei dati personali ai sensi del Regolamento (UE)
2016/679 (GDPR). Per maggiori informazioni sul trattamento dei dati dei candidati, è possibile
consultare l’informativa privacy disponibile sulla nostra pagina web
https://www.ferrarigroup.net/privacy-career/.
IN FERRARI GROUP, COSTRUIAMO RELAZIONI
Ferrari Group è il market leader nelle soluzioni “one-stop” per spedizioni e logistica per gioielli e beni di lusso, con attività in tutto il mondo. In Ferrari Group crediamo fermamente che la chiave per conquistare il cuore dei clienti risieda nell'"aggiungere valore": l'azienda pone un'enfasi molto forte su un servizio di alta qualità, flessibilità, puntualità e reattività, con soluzioni su misura per le esigenze dei clienti.
Se possedete le competenze di cui abbiamo bisogno e siete interessati a scoprire perché Ferrari Group si distingue davvero dagli altri, non vediamo l'ora di ricevere la vostra candidatura.
Ferrari è un datore di lavoro che offre pari opportunità e si impegna per la diversità e l'inclusione sul posto di lavoro. Proibiamo qualsiasi tipo di discriminazione e molestia basata su razza, colore, colore, sesso, religione, orientamento sessuale, origine nazionale, disabilità, informazioni genetiche, gravidanza o qualsiasi altra caratteristica protetta come delineato dalle leggi. Ferrari prende decisioni di assunzione basandosi esclusivamente su qualifiche, merito ed esigenze aziendali del momento.
FG Logistics LTD, a Ferrari Group company, is recruiting for the position of:
AIR IMPORT OPERATION
We are looking for a dynamic airfreight import operative to join our team in London Heathrow. They will be in charge of arranging import clearances and deliveries of high value goods based on clients’ instructions.
DUTIES & RESPONSIBILITIES:
- Plan and manage inbound shipments according to customers’ needs
- Prepare and submit customs documentation, including import declarations, import CITES
- Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise
- Support other members of the import team as needed to ensure smooth operations
- Update shipping files
- Liaise with airlines / airport handlers in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports
- Ensure all quality controls procedures are updated and adhered to
Requirements:
- 2 years previous experience in import freight forwarding / logistics is a must, preferably specialised in the movement of high value goods
- Knowledge of different types of imports is required (eg: bonded warehouse, IPR, TIB, etc)
- Possess a positive and professional customer focus and can-do attitude
- Good organisational skills with the ability to meet deadlines
- Works well under pressure and is able to multitask in a fast paced setting
- Knowledge of customs regulations and import procedures required
- Knowledge of AS400/SAP/MS Office is preferable
- Knowledge of CDS for customs purposes is required
- English language required
- Italian / French language is preferable
- No criminal convictions – subject to full DBS check
TERMS & PACKAGE:
- Full time, permanent contract
- Competitive Salary
- 100% office based
- 22 Days holiday / calendar year + Bank holidays
AT FERRARI GROUP, WE BUILD RELATIONSHIPS
Ferrari Group the one-stop service provider in international freight forwarding and logistics solutions for jewelry and luxury goods. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.
Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.
- Plan and manage air freight shipments according to customer needs
- Issue MAWB & HAWB
- Prepare and submit customs documentation, including export declarations, export licenses and CITES
- Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise
- Support other members of the export team as needed to ensure smooth operations
- Update shipping files
- Liaise with airlines in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports
- Ensure all quality controls procedures are updated and adhered to
- 2 years previous experience in freight forwarding / logistics is a must, preferably specialised in the movement of high value goods
- Possess a positive and professional customer focus and can-do attitude
- Good organisational skills with the ability to meet deadlines
- Works well under pressure and is able to multitask in a fast paced setting
- Knowledge of customs regulations and export procedures required
- Knowledge of AS400/SAP/MS Office is preferable
- Knowledge of CDS for customs purposes is desirable
- English language required
- Italian / French language is preferable
- No criminal convictions – subject to full DBS check
- Full time, permanent contract
- Competitive Salary
- 100% office based
- 22 Days holiday / calendar year + Bank holidays
- Provide great customer service at all times
- Timely pick-up and delivery of high value shipments
- Updating and maintaining logs
- Loading and unloading shipments from vehicle
- Ensure all quality control, safety and protection procedures are updated and adhered to
- Provide great customer service at all times
- Vehicles check at start and end of day
- Attending shows and events when needed
- Valid full clean UK driving licence
- No criminal convictions or driving bans – subject to full DBS check
- Excellent customer service and communication skills
- Previous experience is desirable
- Candidates must be available to work Monday to Friday each week
- Out of hours and / or weekend availability may be required
- Excellent time keeping skills. Must be flexible and have the ability to work on his/her own initiative
- Possession of licence of Security Operator (SIA) is a plus
- Competitive salary
- Full time, permanent contract
- Pension
- Overtime work will be compensated accordingly
- 22 Days holiday / calendar year
BUSINESS DEVELOPENT MANAGER
Main Responsibilities:- Full ownership on Diamond & Jewellery Sales & Customer Service Department
- Market Research & Analysis
- Conduct market research to identify new business opportunities and emerging trends in the freight forwarding industry, particularly in the Jewellery, Diamond and Commodities sectors.
- Business Development:
- Develop and execute strategies to acquire new clients and expand existing accounts.
- Build and maintain strong relationships with key stakeholders, including clients, partners, and suppliers.
- Client Management:
- Serve as the primary point of contact for major clients, addressing their needs and resolving issues promptly.
- Monitor client satisfaction and work to improve service delivery and customer experience.
- Strategic Planning:
- Develop and manage a strategic business plan to achieve sales targets and business objectives.
- Identify and implement opportunities for process improvements and operational efficiencies.
- Reporting and Analytics:
-
- Track and report on key performance indicators (KPIs) and business metrics.
- Provide regular updates to senior management on business development activities and outcomes.
- Participating in Regional Jewellery Exhibitions (ie Hong Kong, Malaysia, Dubai, Sharjah)
- Travelling as and when required for overseas business trips and events.
- Any other related functions to shipments co-ordination and ad-hoc duties.
- Degree in Business/ Supply Chain/ Logistics or equivalent.
- Minimum 3–5 years of experience in a business development or sales
- Knowledge in Freight Forwarding / Logistics Industry a plus but not a must.
- Strong understanding of international shipping, Incoterms, customs regulations, and logistics solutions a plus but not a must.
- Successful track record of surpassing revenue milestones
- Excellent communication, negotiation, and presentation skills.
- Strong interpersonal and people management skills.
- Good command of spoken and written English.
- Ability to work independently and manage time and priorities effectively.
SALES & CUSTOMER SERVICE EXECUTIVE
Responsibilities- Identifying and acquiring new business opportunities while nurturing and expanding existing accounts.
- Building and maintaining strong relationships with both new and existing clients.
- Conducting sales calls and client visits to drive business growth.
- Engaging with potential customers and preparing tailored quotations and proposals.
- Managing daily customer inquiries, processing orders, and handling in-house system data entry.
- Maintaining regular communication with clients to strengthen relationships and enhance customer satisfaction.
- Actively promoting company services and participating in sales and marketing activities.
- Keeping customers informed about company updates, new products, pricing, policies, and operational changes.
- Compiling and presenting weekly and monthly sales reports.
- Researching and analyzing market trends and customer insights to identify opportunities.
- Monitoring and analyzing data to track performance and market trends.
- Assisting in the preparation of periodic KPI reports.
- Collaborating with operations teams to ensure efficient and timely service delivery.
- Travelling as and when required for overseas business trips and events.
- Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the superior.
- Minimum Diploma preferably in logistics, supply chain or business studies.
- Knowledge in CCN/ Customs Regulations.
- Knowledge in Valuable Cargo.
- Experience in international cargo movement, freight forwarding, or logistics industry.
- At least 2 year’s relevant experience.
- Proficient in spoken and written English.
- Service focused and customer-oriented with strong interpersonal skills.
- Self-driven, analytical and able to perform with minimal supervision.
- Equally motivated by working independently as well as collaborating in a team.
- Cheerful and pleasant disposition.
- Able to travel overseas.
- Computer Literacy (Microsoft Excel, Word, Powerpoint, etc).
- Develop and implement strategies to improve warehouse efficiency and minimize inventory discrepancies.
- Coordinate cycle counting and regular inventory audits to maintain data accuracy.
- Collaborate with inbound and outbound departments to align operational needs with inventory management.
- Analyse stock movement data and prepare periodic reports to support strategic business decisions.
- Monitor and manage inventory levels to ensure optimal product availability.
- Identify and promptly resolve stock related issues.
- Support the implementation of new procedures to enhance stock operations.
- Bachelor’s degree in Logistics, Supply Chain Management, Economics, Industrial Engineering, or a related field.
- Proven experience of maximum 3–5 years in inventory/stock management.
- Strong analytical skills and proficiency in reporting tools (e.g., Excel, Power BI).
- Excellent organizational skills and attention to detail.
- Problem-solving abilities with a results-driven mindset.
- Strong communication skills and the ability to work effectively in a team.
- Experience in dynamic environments and international logistics.
- Familiarity with safety and compliance regulations related to inventory management.
- Knowledge of WMS (Warehouse Management Systems).
- Knowledge of Lean or Six Sigma methodologies.